For User1: I started the Remote Utilities application and then under manage > server manager i added a server, and i signed in with my account. When i start a connection from the Myrtille URL everything works fine. So it open the Remote Utilities application and sets up the connection.
Because we have a lot of user and i don't want to log in to the server with every account start the application then add the server and log in.
So what i did for User2 was: Copied from the APPDATA folder the Config_4 and Connections_4 xml from User 1 to User 2
Now when i try to start the connection from the URL: The Remote Utilities application is started the sign in is done, but it never starts the connection.
Unfortunately, we cannot assist you with setting up the Myrtille URL. However, please consider enabling the Sign in automatically feature in the Sign in window in the main Viewer window. In addition, please try using our URI Generator to run Viewer with some certain parameters.