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I can't open RU anymore. I get error.

1) I tried rebooting, but that didn't work
2) I tried uninstalling and re-installing Viewer and that didn't help
3) It was working fine on latest version of RU, but then it just stopped working.

Error report - Remote Utilities Viewer
---
Class: EReadError
Text: Stream read error.
Version: 70120 (0)
Id: {1017CE84-AB7B-480A-A8EC-BB6586707432}
Date: 25-02-2022 12-18-10
---
Info:
date/time          : 2022-02-25, 12:18:10, 588ms
computer name      : xxx-PC
user name          : xxx
operating system   : Windows 10 x64 build 19044
system language    : English
system up time     : 19 minutes 19 seconds
program up time    : 2 seconds
processors         : 12x Intel® Core™ i7-8700K CPU @ 3.70GHz
physical memory    : 9002/16252 MB (free/total)
free disk space    : (C:) 293.10 GB
display mode       : 1920x1200, 32 bit
process id         : $2314
allocated memory   : 95.45 MB
largest free block : 836.15 MB
executable         : rutview.exe
exec. date/time    : 2022-01-14 04:08
version            : 7.1.2.0
callstack crc      : $8e848854, $286be1e8, $286be1e8
exception number   : 1
exception class    : EReadError
exception message  : Stream read error.

main thread ($5454):
0053959c +050 rutview.exe  System.Classes 10750   +6 TReader.ReadBuffer
0053941e +022 rutview.exe  System.Classes 10692   +8 TReader.Read
0053b930 +008 rutview.exe  System.Classes 11808   +1 TReader.ReadValue
0063f70d +059 rutview.exe  Vcl.ComCtrls   18885   +5 ReadCols
0063f8ac +140 rutview.exe  Vcl.ComCtrls   18928  +30 TCustomListView.CreateWnd
005d4c32 +016 rutview.exe  Vcl.Controls    9982   +3 TWinControl.CreateHandle
005d9094 +01c rutview.exe  Vcl.Controls   12732   +4 TWinControl.HandleNeeded
005d90a1 +005 rutview.exe  Vcl.Controls   12738   +1 TWinControl.GetHandle
0063c64a +072 rutview.exe  Vcl.ComCtrls   16794   +7 TListColumn.GetWidth
004c3369 +02d rutview.exe  System.TypInfo  2439  +27 GetOrdProp
0053e174 +028 rutview.exe  System.Classes 13057   +1 IsDefaultOrdProp
0053de79 +085 rutview.exe  System.Classes 12970  +13 TWriter.WriteProperties
0053d4ad +061 rutview.exe  System.Classes 12698   +9 TWriter.WriteCollection
0063c421 +0b9 rutview.exe  Vcl.ComCtrls   16740   +8 WriteCols
0063c4b0 +04c rutview.exe  Vcl.ComCtrls   16753   +4 TListColumn.DoChange
0063c6a0 +024 rutview.exe  Vcl.ComCtrls   16810   +5 TListColumn.SetWidth
017abb59 +13d rutview.exe  MainForm        3045  +15 TfmMain.SyncColumns
017a9aa4 +a9c rutview.exe  MainForm        2178 +136 TfmMain.LoadColumns
017aa179 +279 rutview.exe  MainForm        2329  +53 TfmMain.LoadView
017a6d04 +5d4 rutview.exe  MainForm        1335 +190 TfmMain.Init
017a7c74 +000 rutview.exe  MainForm        1650   +0 TfmMain.FormCreate
006e5f71 +031 rutview.exe  Vcl.Forms       4115   +3 TCustomForm.DoCreate
011b88f9 +005 rutview.exe  dxRibbonForm     832   +1 TdxCustomRibbonForm.DoCreate
006e5b50 +008 rutview.exe  Vcl.Forms       3998   +1 TCustomForm.AfterConstruction
00409869 +01d rutview.exe  System         19330   +2 @AfterConstruction
017b9377 +05b rutview.exe  MainForm        9721   +7 TfmMain.Create
006f1b16 +076 rutview.exe  Vcl.Forms      11439  +13 TApplication.CreateForm
017eca3a +046 rutview.exe  rutview          236  +10 initialization
7634fa27 +017 KERNEL32.DLL                           BaseThreadInitThunk

cpu registers:
>> will be calculated soon

stack dump:
>> will be calculated soon

disassembling:
>> will be calculated soon

... but it seems to still work fine on an Identical PC with same config/cpu/etc.

... although Viewer was working fine on the problem PC until I tried to do a remote file transfer session. That's when it went bad, and then after that I could never even open Viewer again at all.

deleting config_4.xml did work.

BUT... now my view settings are gone.

I want it back to where there were bars on the sides if necessary so that I didn't have to use scroll bars. I want to see the whole remote pc screen all the time.

I've tried changing the view mode, but none of the options worked.
I tried checking and unchecking "constrain proportions" and that didn't work either.

What is the best combination of settings to fix this?

Thank you!!!

... or do I have to reboot my local PC every time I config the view mode? Because it seemed like no matter what settings I chose - the remote screen always looked the same - with scroll bars to see everything.

... oh and I want my local task bar to always be visible

I realized that it didn't do any good to go to 'Default connection properties' on my PC. I finally realized you have to go to the host pc and change it there.

I didn't see anything about this in the manual.

Also, if it doesn't help to change the settings on my local viewer PC, why do they even have that as an option? I tried so many changes on my pc and it never seemed to do anything.

Thanks