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USB devices not shown when RDP-ing to hosts

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Ilya K, User (Posts: 1)

Jan 31, 2022 10:15:13 am EST

Hi,

I have a host with Win7 and latest host version (7.1.2.0). It has several USB flashcards and smart cards connected to it. When I connect to the host via Full control - I see all those USB devices and smartcards. When I connect via RDP - I don't see them. How this can be fixed? (client is Viewer 7.1.2.0 on Windows 10 Pro machine)

Thanks in advance for your reply.

Pauline, Support (Posts: 2780)

Jan 31, 2022 3:43:38 pm EST

Hello Ilya,

Thank you for your message.

Please note that the Full Control connection mode is Remote Utilities's own connection mode and RDP is Microsoft's technology and the accompanying software (Remote Desktop Services) that does the same.
Please note that the RDP connection mode that you can see in Remote Utilities Viewer simply runs the Microsoft's RDP client, nothing more. Unfortunately, we have no control over how Microsoft's RDP client works.
However, perhaps this thread on the Microsoft help forum might provide a helpful solution.

Hope that helps.

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