Hello Reginald,
Thank you for your message.
Please try enabling the
Use legacy capture mode feature in the
Host Settings -> Other tab and see if this helps to resolve the issue. After enabling the feature please make sure to restart Host in order for the changes to be applied.
Please note that you can enable the
Use legacy capture mode feature remotely via the
Remote Settings feature - in this case Host will be restarted automatically after the changes are submitted.
Hope that helps.