Community

MSI configurator - Online Configurator gray out

dateno1, User (Posts: 14)

Dec 30, 2021 9:47:58 pm EST

I can't use Online Configurator with lastest version (v7.0.2.0 work well)

Tested on Windows 7 SP1 x86&Windows 10 x64 LTSB 1607&Windows 10 x64 21TH2 (Computers on 2 Networks (use another ISP) but same result)

Conrad Sallian, Support (Posts: 2953)

Jan 03, 2022 5:29:10 am EST

Hello Dateno,

Thank you for your message.

The "Online" option of the MSI Configurator doesn't work with free and trial license. It requires a paid license.

dateno1, User (Posts: 14)

Jan 03, 2022 6:21:21 pm EST

Support level: Starter

License is changed?

Conrad Sallian, Support (Posts: 2953)

Jan 04, 2022 4:39:19 pm EST

dateno1 wrote:

License is changed?

Hello,

Yes, in the new version the Online option of the configurator is only available for paid users. We no longer allow free and trial users to build a package signed with our digital signature.

Let me know if you have any other questions.

Submit a reply

^* Website time zone: America/New_York (UTC -4)