Forums

Access Network Shares/Drives

Omar Romero, User (Posts: 1)

Jan 29, 2014 10:39:01 pm EST

I would like to be able to transfer files between local (viewer) and my host's network shares/drives. When I try to transfer files, the hosts directories that are shown are only A: C: D:. My other network shares or mapped drives are not displayed.

Am I missing something here?

Conrad Sallian, Administrator (Posts: 1082)

Jan 29, 2014 10:50:03 pm EST

Hello Omar,

Network drives in the File Transfer mode are not yet supported. We'll implement this in one of the future versions.

Thanks.

John Wilson, User (Posts: 1)

Jun 30, 2014 2:18:39 pm EDT

We are looking for this feature also. It would make RU the perfect fit for us. Do you have any idea when the feature for accessing Network drives in File Transfer mode may be added?

Thanks.

Conrad Sallian, Administrator (Posts: 1082)

Jun 30, 2014 2:32:33 pm EDT

John Wilson wrote:
We are looking for this feature also. It would make RU the perfect fit for us. Do you have any idea when the feature for accessing Network drives in File Transfer mode may be added?



Thanks.
Hi John,

Support for network/mapped drives in the File Transfer mode is coming in version 5.7 due in a month or so.

Gary Richtmeyer, User (Posts: 1)

Jul 13, 2014 9:48:44 am EDT

Conrad Sallian wrote:
Support for network/mapped drives in the File Transfer mode is coming in version 5.7 due in a month or so.
This is a BIG deal for us!

Our PC support business is looking to replace our current remote support software and I have been impressed overall with Remote Utilities.

However, being able to access network/mapped drives in File Transfer is a MUST-HAVE function. It's a show-stopper without it.

Anton Kalugin, User (Posts: 210)

Jul 13, 2014 12:58:14 pm EDT

Gary,

Thank you for your message.

We will do our best to make sure you are not disappointed. :)

Peter Saputo, User (Posts: 1)

Jul 18, 2014 4:01:35 am EDT

looking forward to network drive support.
also folder sync capabilities would be awesome
Edited:Peter Saputo - Jul 18, 2014 4:02:05 am EDT

Anton Kalugin, User (Posts: 210)

Jul 18, 2014 9:24:58 am EDT

Hello Peter,

Peter Saputo wrote:
also folder sync capabilities would be awesome
Thank you for your suggestion.
We will think about releasing this feature at some point in the future.

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