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Error sticky notes Windows 10

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Teims Diez, User (Posts: 1)

Nov 19, 2020 10:53:18 am EST

Support level: Free or trial
Hello everyone.

I have a problem with sticky notes, when I install remote utilities host in my computer. I try open it, but still charging notes and not open. If I unistall remote utilities host, I can open again.

Have anyone else the same issue?

Thanks

Polina, Support (Posts: 1113)

Nov 19, 2020 1:08:07 pm EST

Hello Teims,

Thank you for your message.

Unfortunately, we couldn't reproduce the issue - Host is compatible with Sticky Notes and there are no issues with running both Host and Sticky Notes on the same machine.

Could you please clarify what version of Remote Utilities do you use? In case if you use version 6.10.10.0 or any older version, please try updating your Remote Utilities installation to the latest version, as the issue might have already been resolved in the most recent release.
As of this writing, the most recent version is 6.12.2.0 Beta 2 and it's available for the download on this page.
When updating, please make sure to update both Viewer and Host to the same version as version mismatch might lead to performance issues or some features not working.

Please let us know if the issue persists even after updating to the 6.12.2.0 Beta 2 version.

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