Community

Multiple monitors not recognized.

Links used in this discussion

Michael Katz, User (Posts: 1)

Jun 14, 2020 12:11:52 pm EDT

Support level: Free or trial
I am using Host version 6.10.10.0 (69110)
I am using Viewer version # 6.10.10.0
The viewer recognizes 2 of three monitors.
I have a choice of Monitor 1,2 , 5 or entire desktop. Number 5 shows shows a blank screen.

The host machine has 3 monitors numbered 1,2 & 3.
What di I have to do?
Thank you.

Conrad Sallian, Support (Posts: 2560)

Jun 14, 2020 4:12:39 pm EDT

Hello Michael,

Thank you for your message.

Solutions listed on this page may help with this issue https://www.remoteutilities.com/support/kb/full-control-and-view-mode-isn-t-working-or-is-unstable/

Hope that helps.

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.