I am Unable to connect using Internet ID option. it was working fine before but when I added a new PC with VMware ESXi in the network (LAN) the remote utility viewer is not working anymore. Maybe it is a coincidence. Every time I trying to connect to a PC from inside or outside the LAN using Internet-ID connection appearing an error message: Unable to connect. If I am trying to connect by the LAN with the "IP direct connection" the viewer is working fine.
The file log show: Socket Error # 11001 Host not found.(EIdSocketError) Internet-ID ErrorCode <> 0 Error code: 1
It seems a host network problem ( to communicate to the server)