Today, I installed Host Version 22.214.171.124 on my mother's ASUS Transformer Tablet, which she keeps docked to the matching keyboard, in desktop mode, using it like a small laptop running Windows 10 Home. Then, on my own Windows 10 Pro laptop, I installed Viewer Version 126.96.36.199. Whenever I open the Viewer, the immediate problem I have is that the Host computer image is rotated 90 degrees (seems like portrait rather than landscape). I have tried switching fr om desktop to tablet mode, and also switched the Host computer Display setting between Landscape and Portrait and back again, but these made no difference. As a result of this, the last inch down the right side of the Host screen (including the top right hand corner where the three buttons are to minimise, restore down and close a page) falls off the bottom of the Viewer screen because of this sideways rotation, so I can't get the cursor there - a basic requirement obviously, and very frustrating! I have looked carefully at everything that might be pertinent in the Knowledge Base and in the Community pages, and have tried several of the suggestions to adjust settings (such as scaling, among many others), but still the image in the Viewer is sideways, and doesn't fit completely on the Viewer screen. There is yet another problem which may also be related to the first. In the Viewer, I am able to move the cursor over the image (except for the side that doesn't fit on the screen), but if I place the mouse on anything I want to click, it activates on a completely different part of the screen!! There is no correlation between the location of the cursor on the image, and wh ere it actually gets clicked! I wanted to install Remote Utilities to give my mother a hand as I live in a different country. The program has good reviews, and seems to be well regarded by users but, at this point, it's not working at all for me. Can anyone help me with these problems, please?