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ziobelo, User (Posts: 1)

Feb 11, 2019 3:38:35 am EST

Hi
I try to use program to control a remote pc but have a strange problem I connect and see all but in a bit the image block and got more seconds of lags from time of put a command to see what happen.
there's same configuration to setup to improve the quality of services?

Conrad Sallian, Support (Posts: 2371)

Feb 11, 2019 1:28:54 pm EST

Hello,

Thank you for your message.

If you are having issues with performance, please check out this guide: https://www.remoteutilities.com/support/kb/slow-remote-connection-speed-performance/

Hope that helps.

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