Hi, I've installed remote utilities viewer on a new computer, and can't figure out how to enlarge the window size. It also seems that the preferences window is very small. Any ideas how to enlarge the view? I am running this on Window 10 via Parallels Desktop.
This is because the resolution on the remote computer screen is lower than the resolution on the Viewer screen, and you are viewing the remote desktop "pixel-for-pixel". You should enable the stretch mode to fill the entire desktop on the Viewer side.
Right click on the connection item in the address book, select Properties -> Modes -> Stretch.
Note, however, that this way you are simply stretching the image, not adding more pixels (graphical information) to it. So the image may not look as crisp as you would expect if the remote resolution were the same as the local one.
I resolved a issue with the window opening to a very small size by standardizing all the session display settings. It appears that having one session set with a 24bit / FPS setting would resize all to a small window. Standardizing all sessions on 16bit / Normal resolved my issue.