Good news for AVG / Avast : after my false positive submission, they did the work, and they sent me a confirmation email. I checked : Now, I can download/copy and install the Host on my servers protected with "AVG antivirus file server".
@snk-nick : it's strange for Bitdefender... As I wrote, I never had a problem with my "Bitdefender GravityZone" product... but I trust you !
If something happens, I will post here the problem.
I just bought 2 Pro licences of RemoteUtilites for my park of computers and servers , and I want to share my experience :
I created a personnalized Host with the version 18.104.22.168 (signed version). On the computers (Win 10) and servers (Win 2019 Datacenter), protected by Bitdefender GravityZone (cloud version v22.214.171.124, last update), no problem, the Host is running fine.
However, on other servers (Win 2019 Datacenter), protected by AVG File Server (v21.11.3215, last update), AVG blocks my personnalized Host (download and copy are impossible)... I just have the same situation with a teleworker user using AVG too : impossible to give assistance... So, I submited AVG a false positive ticket, with my personnalized Host .exe.
I read the forum messages, and I understand that RemoteUtilities and their clients were bored about this situation... it's really a pity because RemoteUtilites possibilities are great !
Now, my fear is that after an update, all the Host installations of my computer park could be deleted... So, in my opinion, the exception folder is the first thing to create after an installation !!! But in the case of AVG, I can't do anything, because the Host program is blocked as soon as it is copied on the computer.
I'm a new french user of RemoteUtilities. I use the free version for the moment, for testing it, and I like a lot the philosophy of your solution (ID access like [censored] , self hosted server for security, easy of use of the agent, etc.)
Currently, I use : - [censored] pro license (paid) for controlling about 150 Windows computers (users) - DWS Remote Control (free) for Raspberry Pi cards in technical environments (server rooms, lan rooms), for controlling local equipments via Raspberry Chrome and they web interfaces.
I want to unify the management of these systems, by using a unique viewer like yours.
So my question is if, one day, you will create a Raspberry Pi version of your Host Agent ? It will be be very usefull, because in technical environment for controlling systems, Raspberry + Raspbian are more reliable and less expansive than a Windows computer (even a NUC).
My topic is a bit long, but I wanted to explain precisely my needs.