Hello,
I just bought 2 Pro licences of RemoteUtilites for my park of computers and servers , and I want to share my experience :
I created a personnalized Host with the version 7.1.2.0 (signed version).
On the computers (Win 10) and servers (Win 2019 Datacenter), protected by Bitdefender GravityZone (cloud version v7.4.2.142, last update), no problem, the Host is running fine.
However, on other servers (Win 2019 Datacenter), protected by AVG File Server (v21.11.3215, last update), AVG blocks my personnalized Host (download and copy are impossible)...
I just have the same situation with a teleworker user using AVG too : impossible to give assistance...
So, I submited AVG a false positive ticket, with my personnalized Host .exe.
I read the forum messages, and I understand that RemoteUtilities and their clients were bored about this situation...
it's really a pity because RemoteUtilites possibilities are great !
Now, my fear is that after an update, all the Host installations of my computer park could be deleted...
So, in my opinion, the exception folder is the first thing to create after an installation !!!
But in the case of AVG, I can't do anything, because the Host program is blocked as soon as it is copied on the computer.
Best regards,
Olivier from France.