Todd Roscoe's community posts

The host is now 7.1.2.0.  I updated upon notification.  If I see the banner again I'll come back to this post.

I believe there was an update since I wrote in; however, the solid banner remains.  Host OS is Windows 11, I believe it was also present in Windows 10 but has since been upgraded.  The host PC resolution is 2560 X 1440, the recommended display.

Thank you for considering my final item.

I have two items to consider or address:

1. The other evening my minor son came and asked me to help him reinstall the RU Client as he uninstalled it because it was telling him someone was on his computer.  We installed it again, but I realized I didn't even recall remoting in that day or at least since that morning.

I wouldn't have thought much about it except last night I logged into one of my laptops and saw the banner.  I was remoted into it earlier that evening but had already exited and shut down the PC I used to remote in.  Not sure why it's staying.  A reboot removed it.

2.  When the banner first appeared I checked the community and read that it was transparent.  However, I've noticed on some of my PCs, those with high resolution, it does not appear transparent at all - see image of task tray.  This makes it difficult to access the task tray items or function icons on programs that place them in the lower right of the window.  Would the bottom center or top left be a less intrusive location?  Better yet, could the Host add an option, either on the top menu of a remote session or in the settings, of picking the location to display the banner.

Finally, if it's a security warning banner, could it include information on who's remoting in?  Perhaps the remote IP address if there is no other identification available.

Thank you in advance for your consideration.

Thanks, looking forward to the update.  

I did figure out the license issue others mention by accident - created an account and attempted to recover my key only to be informed one didn't exist so I requested one and received it.  The prior key was .txt.  I then found this page which notes it at the top as this was the first time for me to update hosts.  https://www.remoteutilities.com/support/docs/updating-remote-utilities/#Method_1:_Automatic  idk if something like this would happen again, but I'd suggest maybe a What's new Popup or link upon installation to essential information.  If there was one, I missed it.

I received the notification of version 7.0 being available today and upgraded my portable client and the hosts.  I've noticed three issues I haven't resolved yet and would appreciate any advice:

1.  I used to use Fullscreen Stretch which used to bring the screen up filling my screen and very readable.  However, on 7.0 most of my clients will come up with a very small screen if I log in.  I've been able to make it fullscreen stretch by either switching the view mode out and back into the setting or minimizing the window and then clicking on the icon to bring it back to the desktop.  However, I then noticed quite a bit of lost connections which is my next issue.

2.  All my connections except one are on my local network which is gigabit ethernet and I have a gigabit internet connection.  After connecting to a client I've experienced dropped connections.  The connection will reestablish but is disruptive.  It seemed to occur more often when using Fullscreen Stretch video mode.

3.  On an older Athlon with a separate video card the color has now degraded to what appears to be a lower resolution.  This did not occur prior to the update.  After an initial login and loss of connection, I reconnect to the login screen.  The color appears normal on the screen until I log in at which point it degrades again.