Mark Purcell's community posts

Remote Utilities 6.12 Beta

Mark Purcell, User (Posts: 5)

Nov 10, 2020 11:38:38 pm EST

OK, that's good. The reason I asked is sometimes beta software is completely standalone from released software for testing purposes so I was just checking. Great support, thanks!

PnP-Monitor Lock stops display appearing in color management list

Mark Purcell, User (Posts: 5)

Nov 09, 2020 8:54:45 pm EST

Support level: Free or trial

Thank you for the reply, I've seen and responded in the other thread.

Remote Utilities 6.12 Beta

Mark Purcell, User (Posts: 5)

Nov 09, 2020 6:44:24 pm EST

Support level: Free or trial

Excellent, thank you! I assume all hosts would need upgrading if the viewer is upgraded? Also, does this upgrade keep all settings and configured connectons so it's just a simple install of the beta2 host and viewer versions? Thanks.

Remote Utilities 6.12 Beta

Mark Purcell, User (Posts: 5)

Nov 08, 2020 12:16:33 pm EST

Support level: Free or trial

Could you confirm this beta fixes the PnP-Monitor Lock (Standard) driver problem that prevents the monitor showing up in Colour Management, and therefore stops ICC/ICM colour profiles from being applied?

PnP-Monitor Lock stops display appearing in color management list

Mark Purcell, User (Posts: 5)

Nov 07, 2020 12:48:52 am EST

Support level: Free or trial

The PnP-Monitor Lock (Standard) driver does not now allow the monitor to appear in the color management device list (Win10 Pro 1909 and 2004). I'm sure it did until a week or so ago, so something in Win10 has changed quite recently to prevent it. The result is ICC/ICM color profiles cannot be applied, the fix is to uninstall the PnP-Monitor Lock (Standard) driver and use the generic PnP monitor one instead. This is unfortunate if you want to blank the monitor when remotely accessed and use colour profiles.