Richard Stockton's community posts

Viewer for Mac and Linux - Beta testing

Richard Stockton, User (Posts: 4)

Nov 16, 2020 6:09:55 am EST

Support level: Free or trial
Hi, I am using a Mac with the Beta version as the remote viewer looking at a windows 10 host that has two screens.  I have a problem because the Mac remote viewer doesn't seem to allow the selecting of different monitors on each connection in the same way the windows remote viewer does as pictured.  
Your help would be much appreciated.

Viewer for Mac and Linux - Beta testing

Richard Stockton, User (Posts: 4)

Oct 13, 2020 8:09:03 am EDT

Support level: Free or trial
Hi Polina,

The firewall is still on but you can add to allow a specific connection so I selected the Remote Utilities Viewer and it worked.

Regards, Richard

Viewer for Mac and Linux - Beta testing

Richard Stockton, User (Posts: 4)

Oct 12, 2020 12:10:58 pm EDT

Support level: Free or trial
Hi Polina,

We have discovered that the problem related to the Mac firewall.  Sorry to have troubled you, but hopefully this will help other users.

Regards, Richard

Viewer for Mac and Linux - Beta testing

Richard Stockton, User (Posts: 4)

Oct 08, 2020 12:18:18 pm EDT

Support level: Free or trial
Hi Polina,

I am having troubling viewing a Windows machine from a Mac running the latest Catalina OS.  The Mac sees the Windows host in online, but will not connect.  We just get a spinning circle on the Mac.  IF you have any suggestions, it would be much appreciated.

Many thanks
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