lim eng chau's community posts

Hi,

I activate the 2 step verification by scanning the QR code and input the code from the google Authenticator, the message was" wrong security code", please help

lim eng chau wrote:

Hi,

I can only connect using Internet ID but not Direct Connection. What could be the issue? I downloaded Beta version for both Viewer and Host. Also, what is the diifference between connection using Internet ID and Direct Connection?

Hi,

I can only connect using Interent ID but not Direct Connection.

I can connect using Remote Utilities Viewer in office (Window 10), to PC at home (Win 7) using the agent (Internet ID and password) but I failed to connect using the Host installed in home PC. kindly help