To add to this. Just installed Host on another computer - Server 2012R2 - and the same thing happened. Installs perfectly. Never shows up after that. See it running services. I have not had this problem with any other remote support software - [censored] , SimpleHelp, [censored] , [censored] , RemotePC.
I am trying to install host on 2012 R2. It installs fine no errors but then it does not start, can't see an icon for it. I have deleted all registry entries for it, deleted all folders it has create and run the uninstall and rebooted. Several times. However each time I do a reinstall it asks me if I want to keep the eaxisting password which tells me it didn't really do a thorough uninstall. How do I fully and truly do an uninstall?
And while I am on the line
1) Assuming I have setup self-hosted RU server, Is there a way I can simply send a link to somebody so they can click on it and I can connect to their PC?
2) Does the self-hosted RU server always have to be open - it's a Windows 10 box. Can I screenlock it and still have it working?