Sam Jackson's community posts

Enter, shift, ctrl and Alt keys not working from viewer to all hosts

Sam Jackson, User (Posts: 3)

Mar 29, 2020 7:13:43 am EDT

Support level: Endpoint

Hi Polina,

Thanks for the quick response.

This fixed the issue.

Keep well.

Sam

Enter, shift, ctrl and Alt keys not working from viewer to all hosts

Sam Jackson, User (Posts: 3)

Mar 27, 2020 10:10:11 am EDT

Support level: Endpoint

Hi I'd like to clarify the above message as I can't modify it.

Unicode: Enter Key Does not work. Everything else does (not tested every key).
Scan code: Enter, Ctrl, Shift, Alt Key do not work.

Cheers and keep well.

Sam

Enter, shift, ctrl and Alt keys not working from viewer to all hosts

Sam Jackson, User (Posts: 3)

Mar 27, 2020 10:01:18 am EDT

Support level: Endpoint

Hey Polina,

I've having the exact same issue as Julia. My Enter key doesn't work when using Unicode but my Shift, Alt and Control keys don't work when using Scan Code. I'm running a Microsoft Surface 7 as the viewer. Neither the Host or the View have any Anti virus beyond what is shipped by MS.

Any help would be appreciated.

Thanks

Sam