Russ Michaels's community posts

Access Denied using Windows security

Russ Michaels, User (Posts: 3)

Mar 08, 2020 2:59:08 pm EDT

Support level: Free or trial
Auto does not work either, still gives access denied.
If I change authentication to "remote utilities" authentication and create a RU user then it works.

But I really would prefer to authenticate using windows security, since my user already exists everyone's system

Access Denied using Windows security

Russ Michaels, User (Posts: 3)

Mar 01, 2020 4:44:52 pm EST

Support level: Free or trial
I am able to get it working if I use Remote Utilities security but not if I use Windows security.
Any idea why?

Access Denied using Windows security

Russ Michaels, User (Posts: 3)

Feb 18, 2020 10:08:04 am EST

Support level: Free or trial
I am using RU to manage my kids computers.
IT is working fine on one of them, but on the other one I just get access denied wheneve rI try to connect.

I have set it up to use windows security and Internet ID.
It tries to conenct, but always says "access denied". I have tried setting the viewer to explicitly connect using windows security.
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