I have had a client install the remote host, but I cannot connect, it just keeps saying that the password is wrong.
I have had her set a very simple 4 letter password, but doesn't work tried removing the password, doesn't work I got her to do the setup over a video call so I could see the screen. no matter what I do it says the password is wrong.
Auto does not work either, still gives access denied. If I change authentication to "remote utilities" authentication and create a RU user then it works.
But I really would prefer to authenticate using windows security, since my user already exists everyone's system
I am using RU to manage my kids computers. IT is working fine on one of them, but on the other one I just get access denied wheneve rI try to connect.
I have set it up to use windows security and Internet ID. It tries to conenct, but always says "access denied". I have tried setting the viewer to explicitly connect using windows security.
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