A S's community posts

no keyboard shows to enter password on iOS

A S, User (Posts: 2)

Jan 23, 2020 8:59:37 am EST

Support level: Free or trial
Update for my issue, I took the iPad to the remote computer network and now it connects perfectly, asking for keyboard entry etc and connected, so actually my problem is to connect over the internet. Unsure if there is an extra layer of config required?

no keyboard shows to enter password on iOS

A S, User (Posts: 2)

Jan 22, 2020 7:16:12 pm EST

Support level: Free or trial
I’m having the same issue, but it looks like there was recognition of the problem and a fix in newer version. I only downloaded and installed  within the last week. Jan 2020, so I’d be expecting to have the latest version. I’ve tried on a number of devices
iPad
iPhone
Android phone
Windows PC
And android tablet.  This was the first and it worked beautifully but I only have access to this device some of the time. after this I tried the devices I usually have.

It’s possible there may be other issues but what it looks like is no keyboard or the field is not expecting input.

Any thoughts?
Many thanks
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