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Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

Can not connect to host after set up static ip on the host computer

sherry lee, User (Posts: 2)

Aug 23, 2019 1:55:55 pm EDT

it is version 6.8.0.1. I used this version on other unit without problem. I uninstall and re-intall host for a couple of times but it always shows same  internet-ID 229-102-703-311 does it mean I did not uninstall it incompletely?  Do you mind looking into this ID see if this problem is from host or viewer. I feel it has something do with static IP address since as soon as I click OK ,  remote stopped. Thank you for reply so quickly.

Can not connect to host after set up static ip on the host computer

sherry lee, User (Posts: 2)

Aug 23, 2019 10:11:38 am EDT

Version 6.0 on both host and viewer. Windows 10 on both machine. It worked fine until I set up the static ip on the host  machine. It disconnect right away. It shows off-line in the viewer. Re-create new connection in viewer, not working. Uninstall and re-install host, not working, tried to connect from viewer in different machine, not working.
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