Shane Farmer's community posts

This update has also fix my host going offline.  I stopped trying several versions ago, but figured I would try again and it seems to be working fine, now.

I assume the host goes offline after a period of time.  I just quit using it altogether because I could never reliably remote in after a certain version.

I can restart the service or exit the system tray icon and restart and can access another machine for about 15 minutes.  Then it stops working again.  

When on-site, it's not a huge deal.  When off-site, it's a big deal because I can't get to machines.  I just use a VPN and use VNC internally from a jump box now.  

I tried a VM, physical machine, removed our AV, fresh install, etc..  I have issues with all of them.  Even when they show online, when I try to connect, I can't.

Any word on this?  Still happening here on version 7.1.7.0 host.

Sorry for long wait.  Just wanted to mention that this had been working until more recently.  The service itself is showing as running, but I get the grey tray icon, and not blue.  

I did just add to exception list and will report back.  I did this for file/folder and process exception.

This just started in the last few months.  Not sure if it was before the 7.1.2.0 update or not.

The service is running, but the system tray icon is grey when it happens.  I can remote into another system and then restart the host on my machine just fine.  So that other machine doesn't have this issue.  Once I restart the Host, I can connect just like I always have, but after a period of time, it will disconnect.  I have timed it, but I would say it's 15-30 minutes.  Then when I remote into another machine and into this one (using UltraVNC), I can restart the Host and connect again.  I have have Sophos on this machine and not the other, so maybe something there?