brian tolver's community posts

Hooray ! It works !!

Thankyou very much for your help, I'm all ok now.

Brian

I forgot to say two things.

The Remote Utilities does appear in the Processes tab of Task Manager (3 items under that name).

When I "Start Host" in the Windows search field, it accepts what I'm doing, but I get nothing else on the screen .
I can't find any way to know what the Internet ID is, or how I can set it.

Brian

Thanks for your response to my question.

I have uninstalled the Remote Utilities (Host version), and I also uninstalled the antivirus package just to be sure it wasn't interfering. And I edited the registry, and I deleted all the Remote Utilities files I could find. Then I rebooted and downloaded Remote Utilities again, but with the same results - it goes through the Install process, apparently successfully, asks me for a password etc. This time, I have noticed that the Remote Utilities icon DOES appear in the Taskbar, BUT ONLY during  the install process - as soon as the process finishes, the icon disappears from the Taskbar.

I'm wondering if I'm choosing the correct option on install - I get three choices when I ask to download the Host version, I get:
   Installable Host (.exe)
   Run-only agent   (.exe)
    Installable Host (.msi)
I'm using the first of these, which downloads a file called host6.10.exe in a folder called Remote Utilities.
It does NOT get automatically run, I have to go to Command Prompt to execute it, but that appears to install as I've said above.

Am I doing it wrong?

Brian

I'm a brand new user. I installed Viewer on my remote PC ok, but when I downloaded Host to my host PC, it went through the copying and installing phases, apparently successfully, BUT:
a) there's no launch icon anywhere - how do I launch it?
b) it didn't tell me, or ask me, what the Internet Id is.
Can you advise please?

Thanks
Brian T