Polina Krasnoborceva wrote:
Hello Michael,
Thank you for your message.
I recommend that you update to the latest version of Remote Utilities and then see if the issue persists.
The latest version is 6.10.5.0 and it's available for download here .
If the issue persists even after you updated the program, feel free to send us the log files for examination. Here is how to locate the logs: https://www.remoteutilities.com/support/docs/logging/
Hope that helps.
I did the upgrade to 6.10.5.0 and have seen no change in the behavior. There certainly seem to be enough people having this issue that it isn't a fluke. There must be some systemic problem going on.
-Michael
