Hello, thanks for your reply. I did follow the guide as best as I understood it for setting up everything.
I rented the windows server just for Remote Utilities.
Server: Windows Server 2016
PC1: host & viewer
PC2: host & viewer
PC3: host only
Ports: 5640 hosts and 5660 for server
As you can see on the screenshot I made all 3 PCs once with Internet-ID for Remote acces, and a second LAN connection for every PC to connect on LAN. The connection on LAN works.
But as you see on the Screenshot, I cant connect. As soon as I start the viewer the 3 Internet-ID based connections show as "online" and the 3 LAN connections just show the wait icon.
As soon as I restart the Host (right mouse button, restart host) the LAN connection shows as online and I can connect. Refresh Status has no effect cant do anything, only option is to restart the host. On screenshot 3 you see after I restart the host it will show the PC as online. But that cant be the solution to every time i restart my Viewer PC i have to restart all hosts so they show up as online. I could not restart the host on PC1 because the menu when clicking the icon didnt not open, I dont know why this is always happening with that icon. All other icons in Tray work. After stopping the server manually and starting it again, the icon is clickable again.
For the Internet-ID based PCs they show online for about 1 minute then they all go offline for 1 second or less and all go online again at the same time, thats a infinite loop. See Screenshot 2 (its only for half a second maybe). Last time that only happened with 1 PC, now it is happening with all 3 of them at the same time. Its just sometimes the icon wont open the right-mouse button menu to restart the host, its very annoying that goes on all day every minute and it shows every minute the notification ot4gpc has gone online on bottom left corner, every minute.
I dont havy any kind of Anti Virus software with real time scanning on my PCs (I also deactivated Windows Defender), only a Firewall and that one is deactivated for the time beeing. If I try to connect to one of the 3 Internet-ID based connections i get the error and the host goes offline. After pressing refresh status, they show as online again.
I disabled the PIN now and got a new Internet-ID, the new ID shows up on the Server to, restarted the server also. But it still is the same error.
I dont know what to do anymore, its very frustrating because i spend already so much time on this, even rented the server for it.
*EDIT* I send now the logs to the support Mail, also I added a screenshot from the viewer after I connected directly to all 3 PCs they show up as green inside my viewer, but the Internet-ID based connection still has the same error. Connection is set to Auto and PIN is removed. User is only 1 on the system. I also renewed my Internet-IDs and updated the Viewer address book.
Also after restarting all 3 hosts for LAN connection only 1 shows up, the other 2 are stuck again, see screenshot viewer5 :/ have to restart the host again so it will be online...
Edited:Michael - - Mar 23, 2019 9:18:13 am EDT