uscpeterkim's community posts


no keyboard shows to enter password on iOS

uscpeterkim, User (Posts: 2)
Mar 11, 2019 1:55:03 am EDT
Support level: Free or trial
Actually, I solved the issue. It's the simplest thing. Right before it asks for the password, a popup appears asking if you want to still display the tips (regarding the tap or double tap, etc functionality). As long as you click "Yes" (I still want to see the tips), you will not be able to enter a password. But if you click "No" (or whatever the equivalent was) you will be able to enter a password.

A little bug to fix, I believe.

no keyboard shows to enter password on iOS

uscpeterkim, User (Posts: 2)
Mar 10, 2019 11:22:48 pm EDT
Support level: Free or trial
I am also having the same issue. I am not able to input a password because I am not able to click on the password field.

I just installed the client software on my computer (Win 10) and on my ipad.
I tried the steps mentioned above, but no results.