first of all, thank you for your support. It's very appreciated.
In order to respond to your legitimate sarcasm, I'll tell you that I opened a support request with mcafee on 21 November. I submitted a "false positive" request on rutview.exe file. That request is still open without any response.
In my specific case, I asked for help to both parties, as we have a solid security policy based on Macafee products ( about which we are satisfied as far as security is concerned); however, if this problem is not completely solved we will be forced to choose a different product for remote assistance, much to our regret, considering that RU is a very, very good product.
I anyway still wonder why so many antivirus products detect RU as a threat.