Chuck Wagner's community posts

I worked around this by enabling "Use Legacy Capture Mode" in the host options. Not sure what performance impact is has, but it resolved the black screen issue.

Using the Public Server I was able to maintain a remote connection overnight for over 12 hours, something that I could never do before, so it looks like the fix is working!

Will there be a patch available for the self hosted server also? It seems the same issue happens with it also.

Hello,

I have been testing RU for some time and it appears that it has difficulties maintaining a constant connection. I will have a remote session going and after 5-10 minutes the viewer will freeze and I will get a connection issue but it always reconnects right away when i re-initiate it. As a test, I also have also tried a  [censored] remote session and a standard RDP and neither will lose connection throughout the day.

Is there a setting to define a timeout value for the disconnect or another setting I am missing? I really dig RU but the frequency of disconnects is making it difficult to use.

Thanks!

Host Version: 6.7.0.2
Viewer Version: 6.7.0.2
RU Server Version: 2.6 [2603]
Host OS: Windows 7
Viewer OS: Windows 10 Pro

I created a custom Agent Package with my company logo and used "Send Internet-ID to Email" and copied this up to my website for ease of download. After about 2 hours my site was flagged as a phishing site by Google and Avast. I am 100% sure the Agent caused this as I have removed it from my site and requested a site review from google. Any way to prevent this from happening?