Larry Glusman's community posts

I've updated my machines and a couple of remote Windows 10 machines, but no real change.  The login screen is still very slow.

Not all, but several.  At first I thought it was because I was in full screen mode, but even when I resize the RU box down to 1/4 of my screen it keeps happening.

Maybe it's due to the version of 10... I know some of the machines are on the newest update, while others are not.  But I'm not sure which are which.  I only remote in when needed and most of the time someone is there, so I'm not even dealing with the login screen, making it harder for me to be sure which machines have the issue.

Host and Viewer are 6.6.0.7

When I connect to a 10 machine that is already at the Desktop it's fine.  But if it's at the lock screen, the drawing is so slow that I can't even get the password entered.  I click on the screen to get it to bring up the password box and by the time I can see it I can't type, because the remote machine has already timed out and is drawing the lock screen again.

That worked.  I will need to update the host on any machine with the new 12 digit ID.  The machines with the 9 digit ID are working fine with the older version.

Thanks!

I updated the viewer, not the hosts.  I will update a host and see what happens.

Conrad wrote:

Hello Larry,

Do you use our public server or a self-hosted one. If the latter, please update the server too.

I am using your public server.

The new version fixed the offline issue for me, but any newly created remote machines with a new Inernet ID, which is now 12 digits, will not work.  All my older 9 digit machines are fine.