Can't consistantly connect to remote host

Rui Quinta, User (Posts: 1)

Sep 24, 2015 3:13:53 pm EDT

Support level: Free or trial
Hi Conrad and Mike,

I am also facing the same problem. For some reason I don't understand, although the host is on (always 24/7), when I try to connect - just sometimes - it says that the host is idle. And then, I go there and try to connect using my laptop as viewer next to the host and I see the red circle on RU icon. Than I have to click it directly on the host's desktop to turn blue again so I can connect. My problem is that now I am travelling next week to overseas about 7000 miles from here and how will I connect if it goes red and I won't be able to turn it blue again?

Can you guys help me out on this one?


Rui Quinta
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