Chase's community posts


Right Mouse Click

Chase, User (Posts: 3)
Feb 22, 2015 5:55:15 pm EST
Support level: Free or trial
Thanks for the quick reply!

Is there an ETA on the new release?

Thanks again!

Pointer graphic doesn't line up with actual host mouse location and other issues

Chase, User (Posts: 3)
Feb 22, 2015 2:39:42 pm EST
Support level: Free or trial
I just downloaded RU to test out and the PC host and viewer seem to work well. The android app i'm having problems with though.

1) the mouse pointer graphic doesn't line up with the host mouse actual location.

2) left click is works intermittently, sometimes works sometimes doesn't.

3) right click doesn't work (posted in the other topic as well).

As for 1 above, when i move the mouse around it is off enough such that the item the mouse is over and highlighted is off. So on websites I can easily have the graphic in the app over one link and when i click it actually clicks a link next to it or above it. So it makes it very difficult to know what i'm actually clicking on.

Is this a known issues and is there a fix by any chance?

I'm using Android 5.0.1 on an LG G3.

Thanks for the support!

Right Mouse Click

Chase Whitten, User (Posts: 3)
Feb 22, 2015 2:28:58 pm EST
Support level: Free or trial
I just downloaded Remote utilities to try out (just loaded on the host computer and android app).
I am also not able to get the right mouse click to work. The left click is intermittent as well. And the mouse pointer is not matching up with the actual mouse location. It's off enough to click the wrong button or link and I can tell due to the wrong things highlighting as i move the mouse around.

I'm running android 5.0.1 on an LG G3.