Ken Wiebe's community posts


Unable to Connect

Ken Wiebe, User (Posts: 2)
Jan 25, 2015 9:03:49 pm EST
Support level: Free or trial
Thanks. Yes, the port is 5650 on both. Is there any other troubleshooting which can be done?

Unable to Connect

Ken Wiebe, User (Posts: 2)
Jan 24, 2015 3:27:35 pm EST
Support level: Free or trial
Android viewer gives error, "unable to connect". Looked in Android viewer log, log entry says Connection established."

Looked in Host log - no entry at all for the attempt.

I have no problem using Windows viewer to access the same host.  Only Android app fails.