Rick Dohm's community posts


Win10Pro Ugrade issues

Support level: Free or trial
I run a Host that remote PCs connect to with Viewer.  After I ran the Win10Pro Upgrade, no Viewers are able to connect.  I have downloaded and reinstalled the Host and Viewer modules, reset the Internet ID in all installs, reset Windows login credentials, rebooted all machines and obtained a new license.  I can't think of anything else I can do.  Users are able to connect, but when the login screen appears and credentials are keyed in, it reappears with an empty password field.  I presume that means the credentials are not accepted thus interrupting the login process.  What else can I do to fix this?  Everything worked fine prior to the upgrade.

lockout

Support level: Free or trial
Is there a way to set the Host to allow only one remote user access at a time?

Can Not Connect to any Host

Support level: Free or trial
bummer

Thx

Can Not Connect to any Host

Support level: Free or trial
I am using an internet connection to my host computer but don't know how to make WOL work.  I see it in the Viewer "Connections" tab, but clicking on it doesn't produce any results.  What do I need to do to make this feature work?

Rick