Lisa's community posts


Host will not Launch

Lisa, User (Posts: 5)
May 30, 2014 2:53:21 pm EDT
Support level: Free or trial
Thanks so much for your continued help Anton.  I did everything you outlined above, but the problem remains.  Any other ideas of what might be causing this?

Thanks again

Host will not Launch

Lisa, User (Posts: 5)
May 30, 2014 10:50:57 am EDT
Support level: Free or trial
Question: In thinking about this, what Windows services are required to run the Host? I could check to see if perhaps any of them have been disabled?

Thanks!

Host will not Launch

Lisa, User (Posts: 5)
May 30, 2014 10:46:10 am EDT
Support level: Free or trial
Okay I removed the Host and reinstalled it, but I am still facing the same problem.  When I go to launch the host, a UAC message pops up "Do you want to allow the following program to make changes to this computer?". I click "Yes" and then nothing happens; the host fails to launch. (BTW I disabled both the firewall & antivirus during this whole process just in case).

Thanks again for any help you can provide, as we really want to use this program to access Quickbooks remotely on this computer.

Host will not Launch

Lisa, User (Posts: 5)
May 28, 2014 5:09:04 pm EDT
Support level: Free or trial
Good suggestion, I will try that.  Unfortunately the machine is at work and i won't be back there until Friday.  But as soon as i can try it I will post my results.  Thanks!

Host will not Launch

Lisa, User (Posts: 5)
May 28, 2014 4:23:02 pm EDT
Support level: Free or trial
Can't get RU host to run on one of my Windows 8 PCs.  I launch it but nothing happens.  I tried disabling my firewall and antivirus but it still won't launch.  (However, the viewer launches just fine.)

Any ideas?  Thanks in advance for any advice or help offered.

-Lisa