Sergey Ignatov's community posts


Host Cannot connect to server

Support level: Free or trial
The host has been unable to connect to the server for almost a week. That's why I can't connect to my remote computer. Question to the developers: Have you restricted access to your servers from Russia? If not, how can I fix the error? P.S. I followed all the recommendations for restoring the connection, but nothing happened. The latest versions of Viewer and Host are installed

Endless opening of the desktop on a remote machine

Support level: Free or trial
Hello! There was a problem connecting. When I try to connect to the host, the connection begins an endless process of opening remote desktop windows. On other computers, when connecting to this computer, this error does not occur and everything goes as normal.