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Sophos Antivirus antivirus detection
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Luca Borghi,
User (Posts: 1)
Nov 17, 2014 3:06:38 am EST
Support level: Free or trial
Hello,
I write this message because Sphos Antivirus detect agent.exe as PUA
https://www.virustotal.com/it/file/00ac7713d4eb20fcf58c61d827c84105b979fef83a127d7e f1799bb322f8c26a/analysis/
I write this message because Sphos Antivirus detect agent.exe as PUA
It is reported also in virustotal report:Hello,
Thank you for contacting Sophos Technical Support.
**Please note that this is an automated response. If you have any questions, require assistance or clarification on this analysis, please feel free to reply to this email quoting this case number in the subject line.**
The file(s) submitted were identified as a potentially unwanted application and detection is now available on the Sophos Databank.
• agent.exe -- identity created/updated
• agent.exe.zip -- archive file
Please do not hesitate in contacting us by replying to this email if you have any questions or concerns.
Kind regards,
https://www.virustotal.com/it/file/00ac7713d4eb20fcf58c61d827c84105b979fef83a127d7e
Anton Kalugin,
User (Posts: 209)
Nov 17, 2014 8:19:18 am EST
Support level: Free or trial
Hello Luca,
Thank you for your message.
False positives generated by antivirus software are pretty common for the type of our program. In most cases it's not a virus alert but rather a "potentially dangerous program" (sometimes also "not-a-virus" or "potentially unwanted application (PUA)").
To explain further, Potentially Unwanted Application (PUA) is a term used to describe applications that, while not malicious, are generally considered unsuitable for business networks. The major PUA classifications are:
adware
dialer
non-malicious spyware
remote administration tools
hacking tools
However, certain applications that can fall into the PUA category might be considered useful by some users.
Don't hesitate to ask me, if you have any questions.
Thank you for your message.
False positives generated by antivirus software are pretty common for the type of our program. In most cases it's not a virus alert but rather a "potentially dangerous program" (sometimes also "not-a-virus" or "potentially unwanted application (PUA)").
To explain further, Potentially Unwanted Application (PUA) is a term used to describe applications that, while not malicious, are generally considered unsuitable for business networks. The major PUA classifications are:
adware
dialer
non-malicious spyware
remote administration tools
hacking tools
However, certain applications that can fall into the PUA category might be considered useful by some users.
Don't hesitate to ask me, if you have any questions.
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