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Sophos Antivirus antivirus detection

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Luca Borghi, User (Posts: 1)

Nov 17, 2014 3:06:38 am EST

Support level: Free or trial
I write this message because Sphos Antivirus detect agent.exe as PUA


Thank you for contacting Sophos Technical Support.

**Please note that this is an automated response. If you have any questions, require assistance or clarification on this analysis, please feel free to reply to this email quoting this case number in the subject line.**

The file(s) submitted were identified as a potentially unwanted application and detection is now available on the Sophos Databank.
• agent.exe -- identity created/updated
• -- archive file

Please do not hesitate in contacting us by replying to this email if you have any questions or concerns.

Kind regards,

It is reported also in virustotal report:­f1799bb322f8c26a/analysis/

Anton Kalugin, User (Posts: 209)

Nov 17, 2014 8:19:18 am EST

Support level: Free or trial
Hello Luca,

Thank you for your message.

False positives generated by antivirus software are pretty common for the type of our program. In most cases it's not a virus alert but rather a "potentially dangerous program" (sometimes also "not-a-virus" or "potentially unwanted application (PUA)").

To explain further, Potentially Unwanted Application (PUA) is a term used to describe applications that, while not malicious, are generally considered unsuitable for business networks. The major PUA classifications are:

non-malicious spyware
remote administration tools
hacking tools

However, certain applications that can fall into the PUA category might be considered useful by some users.

Don't hesitate to ask me, if you have any questions.

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