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Can´t upgrade Basic to Mini in "My Account" ?

Jorge Gárate, User (Posts: 8)

Aug 08, 2018 12:12:41 pm EDT

Hi:

I try in "upgrade your support level." to upgrade a Mini and put the license and I reject it.

Need to get suupport ticket.

Thanks

Conrad, Support (Posts: 2938)

Aug 08, 2018 12:21:59 pm EDT

Hello Jorge,

Perhaps, the license key text was garbled or something. Anyway, I identified you as a paid customer and manually raised your support level. Feel free to submit a support ticket now.

Thanks.

Jorge Gárate, User (Posts: 8)

Aug 08, 2018 3:31:19 pm EDT

Support level: Mini

Thanks.

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