Looking for a solution for remote work? See how Remote Utilities can help! (X) Dismiss

Community

Remote Utilities Viewer for Mac andLinux has been released. Send us your feedback and report bugs in this discussion thread.

free license is not adding to the license storage

Links used in this discussion

Karen Palomares, User (Posts: 1)

Mar 23, 2018 11:51:25 am EDT

I had to uninstall my version of viewer. when I re-installed I mistakenly selected 30 trial license. now when I u-installed and reinstalled as a free license, I am getting the trial version of viewer. I tried getting a free license...did not work. I recovered my free license key, but when I try to add it to the license storage, It says that the key was added, but now new line appears, as the instructions suggest....how can I resolve this.
Edited:Karen Palomares - Mar 23, 2018 11:52:43 am EDT

Conrad, Support (Posts: 2488)

Mar 23, 2018 3:00:04 pm EDT

Hello Karen,

Thank you for your post. This knowledge base article can help:
Cannot get a free license key

* Website time zone: America/New_York (UTC -4)

This website uses cookies to improve user experience. By using this website you agree to our Terms of Service and Privacy Policy.