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per operator licence

Mike G, User (Posts: 41)

Jan 27, 2014 11:49:01 am EST

As an IT company, we have a 2x operator licence. We have a couple of medium sized customers that we might try and get to purchase their own 1x operator licence for their own IT (that we support).

If they use their own META key on their PC's, can we connect to their PC's/Servers with our copy of RUT?

Conrad Sallian, Support (Posts: 2923)

Jan 27, 2014 4:15:53 pm EST

Mike G wrote:
As an IT company, we have a 2x operator licence. We have a couple of medium sized customers that we might try and get to purchase their own 1x operator licence for their own IT (that we support).

If they use their own META key on their PC's, can we connect to their PC's/Servers with our copy of RUT?

Yes, you can. For the paid license the primary condition is that the Host is registered. It doesn't matter who registered the Host - you as a helpdesk company or the supported company. Either will work. Drawing a line here would only complicate things.

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