No Key Received

Richard Wright, User (Posts: 3)

Sep 27, 2019 7:11:13 am EDT

Support level: Free or trial
I requested a free key yesterday but have not received an email with the key. I tried again today but no email. I have checked my "Junk Email" folder.
I registered for this forum and received the link to confirm immediately so there is no problem receiving email from you to my hotmail account.

Conrad Sallian, Support (Posts: 2589)

Sep 30, 2019 1:25:42 pm EDT

Hello Richard,

Thank you for your message. Please, let us know your email address and we will check our logs. You can send your email address to us directly at .

Sheldon Perkins, User (Posts: 1)

Oct 01, 2019 7:44:06 pm EDT

Support level: Free or trial
Greetings: I have the same issue. I will email you right away.

Conrad Sallian, Support (Posts: 2589)

Oct 02, 2019 4:41:47 pm EDT


Our mailsender server works as normal. Perhaps the message couldn't be delivered for some reason or the remote mail server was unreachable. Please, try using another email address to get your free license key.

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