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Add a "Ringer" in the chat facility

Bill Mullen, User (Posts: 1)

Apr 07, 2017 2:27:34 pm EDT

Support level: Free or trial
When using the unattended connection, many times we disconnect the call and I do my work.  At some point though I may need to ask the user a question so I fire up the chat facility.  If they are not paying attention to the screen, I can sit there waiting for a response.  

Please consider adding a means to "ring" the remote computer - play a wav file or something to turn the users attention to the screen.

Benny Tucker, User (Posts: 27)

Apr 07, 2017 9:42:50 pm EDT

Support level: Free or trial

Bill Mullen wrote:



Please consider adding a means to "ring" the remote computer - play a wav file or something to turn the users attention to the screen.

You could try this. Remote Execute "C:\windows\media\notify.wav". Or use whatever sound file you want. Only drawback is either you or person at remote has to close the wav player's window... :-) :-)

Conrad, Support (Posts: 2491)

Apr 08, 2017 10:36:16 am EDT

Hello Bill,

Sure, I will add a sound notification for the chat as a suggestion to our wish list. Thank you!

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