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RU Server Password change on Viewer

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Victorio Laporte, User (Posts: 8)

Aug 14, 2020 6:30:27 pm EDT

Support level: Free or trial
Hello,

I am currently testing the RU Server, and the only way to change the user's password that i found was through the Admin console, which means that the user needs access to the Admin console in order to change his/her password.

Is there a way for the user to change his/her password directly from the Viewer?

Polina Krasnoborceva, Support (Posts: 1011)

Aug 17, 2020 12:43:31 pm EDT

Hello Victorio,

Thank you for your message.

Is there a way for the user to change his/her password directly from the Viewer?

Unfortunately, changing the password for a user is only from the RU Server's Admin Console as it's a Centralized permissions management tool that allows creating users and groups and setting access permissions globally.

However, if it's necessary for users to be able to change their passwords themselves, then please note that the RU Server's Admin Console can be installed on any machine, without the actual server service running and connected to the server service remotely as described here: https://www.remoteutilities.com/support/docs/ac-main-window/#Remote_connection
This way, users can access the server's Admin Console and change the password themselves, if necessary.

Hope that helps.

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