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User (Posts: 1)
Nov 19, 2015 5:16:58 am EST
Support (Posts: 2348)
Nov 19, 2015 11:38:06 am EST
From the documentation, I came to know that for the Internet ID connection to work, at least one combination of port numbers must be open/allowed in the firewall'soutbound rules on the Viewer side.
In order to allow access, our company firewall will also require the IP address (along with the port number) that the software uses to connect.
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