I created an Agent.exe and I input Username / Passwords for Tech logins. So I don't have a need for the customer to read a password to us. We just need them to give us the ID. Is there a way to remove the password box under the ID? I'd feel better with it removed... since I think it would be a security issue if someone walks by their computer and uses the ID and password to log in. So if the password box is hidden I have nothing to worry about. ;)
Yes, that makes a good feature suggestion and in fact we recently added it to our wish list by a request from another user. Your post assures us even more that this feature is important.
Thanks!! RU is awesome software!!
Thank you for the kind words :)
I'm currently creating my own internet portal for Remote Tech Support at my company that utilizes RU. :) Kind of like [censored] has.
We are currently working on beta 6.5 that is going to have a lot of interesting features. So stay tuned!