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Exception EReadError in module rutview.exe at 000C7A10

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Stan Bartsch, User (Posts: 1)

Nov 30, 2014 7:08:12 pm EST

Support level: Free or trial
Running the latest version of the viewer I downloaded on Vista Business, SP 2, I get this error:

Application Error:

Exception EReadError in module rutview.exe at 000C7A10.
Error reading ilConnectionsBig.Bitmap: Failed to read ImageList data from stream.

I'm running Avast antivirus, if that makes any difference.

Thanks for any help!

Conrad Sallian, Support (Posts: 2491)

Dec 01, 2014 2:35:08 am EST

Hello Stan,

Thank you for your message.

Could you please try the solution in this KB article: http://www.remoteutilities.com/support/kb/245/ Let's see if it helps.

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