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extend the timeout for the two-factor authentication code?

Scot Henry, User (Posts: 2)
Jan 21, 2025 4:55:31 pm EST
Support level: Free or trial
Is it possible to extend the timeout for the two-factor authentication code? I have some not-so-nimble users who can't type the number in quickly enough.
Conrad Sallian, Support (Posts: 3099)
Jan 21, 2025 5:31:04 pm EST
Hi Scot,

Thank you for your message.

In version 7.6.2.0, the time window was already increased by 30 seconds in both directions (before and after). However, time synchronization is often the root cause of issues with 2FA not working.

I hope this helps.

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