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Viewer Hosts Refresh 7.5.1.0

Matthew Cooper, User (Posts: 42)
Sep 21, 2024 3:10:26 am EDT
I did not take part in the beta testing for 7.5.10 but I have now updated my Viewer / Server and a small selection of hosts.

My issue so far is with the viewer.

I have a structure where my hosts are separated into multiple folders in my address book.

When switching between the folders, the right hand window does not refresh until I mouse over the list. This is happening on 3 different PCs all Windows 10.
To illustrate:
Address Folder structure;
-Folder1
  HostA
  HostB
  HostC
-Folder2
  HostX
  HostY
  HostZ

When I open the viewer, and click on Folder1, I see HostA, B and C in the right hand window.
When I then click on the Folder2 icon, I still see HostA, B and C in the right hand window. I place my mouse over HostsA, and it updates to HostX, same process for the remaining hosts in the list.

In case of relevance, the settings I modify in the viewer from defaults are:

View > Details
Tools > Options > View
Use Group View - off
Show Add connection button - off
Updat thumbnails - off
Show advanced hint window - off
Notify me when connection is online - off

Tools > Options > Remote Screen
Tabbed view - off


Is this a known issue?

Matthew
Conrad Sallian, Support (Posts: 3064)
Sep 21, 2024 7:31:07 am EDT
Hello Matthew,

Thank you for the detailed report. Yes, indeed we managed to reproduce the issue. We will release a fix.
Conrad Sallian, Support (Posts: 3064)
Sep 21, 2024 7:36:08 am EDT
Matthew, at the moment this issue can be fixed by enabling the 'Use group view' checkbox in the Viewer options. This option is turned on by default that's why many users couldn't notice this weird behavior. Thank you again for reporting.

Viewer Hosts Refresh 7.5.1.0 - 21 Sep 2024 07:35:55
Matthew Cooper, User (Posts: 42)
Sep 21, 2024 7:46:52 am EDT
Thank you Conrad. Good to know there is a way to fix it.

I look forward to the fix for this.

Matthew

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