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Failed to initialize authorization process

Stephen G, User (Posts: 4)

Nov 24, 2023 4:02:19 am EST

Support level: Free or trial
Getting this message this morning when trying to connect to a remote machine that is showing as online.  Tried via windows version and android (which sometimes works when windows doesn't).

Cheers

Pauline, Support (Posts: 2815)

Nov 24, 2023 12:02:20 pm EST

Hello Stephen,

Thank you for your message.

Could you please let us know what authentication method you’re using when connecting to your Host? Do you have multiple authentication methods enabled for this Host?

Looking forward to your reply.
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