Community


Cannot install linux verson

Bruce Wayne, User (Posts: 3)
Jun 08, 2022 1:35:40 pm EDT
Support level: Free or trial
I just installed and updated Ubuntu desktop and cannot get the software to install with software manager or via terminal.

Here is the message that i get via terminal.

dpkg: dependency problems prevent configuration of remote-utilities-viewer:
remote-utilities-viewer depends on libxcb-xinerama0; however:
 Package libxcb-xinerama0 is not installed.

dpkg: error processing package remote-utilities-viewer (--install):
dependency problems - leaving unconfigured
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu3) ...
Processing triggers for desktop-file-utils (0.26-1ubuntu3) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Errors were encountered while processing:



Please advise..
Thanks,

Bruce
Conrad Sallian, Support (Posts: 3013)
Jun 08, 2022 2:29:20 pm EDT
Hello Bruce,

We'll examine this issue and be right back. Sorry for the inconvenience.
Conrad Sallian, Support (Posts: 3013)
Jun 08, 2022 2:37:42 pm EDT
Hi Bruce,

Please, execute the following before installation:

sudo apt-get install -y libxcb-xinerama0
What Ubuntu version do you have, by the way?
Bruce Wayne, User (Posts: 3)
Jun 08, 2022 6:27:56 pm EDT
Support level: Free or trial
22.04 LTS
Bruce Wayne, User (Posts: 3)
Jun 08, 2022 6:30:42 pm EDT
Support level: Free or trial
that resolved it..

Thanks so much..

Bruce

* Website time zone: America/New_York (UTC -4)