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Cannot install linux verson
Bruce Wayne,
User (Posts: 3)
Jun 08, 2022 1:35:40 pm EDT
Support level: Free or trial
I just installed and updated Ubuntu desktop and cannot get the software to install with software manager or via terminal.
Here is the message that i get via terminal.
dpkg: dependency problems prevent configuration of remote-utilities-viewer:
remote-utilities-viewer depends on libxcb-xinerama0; however:
Package libxcb-xinerama0 is not installed.
dpkg: error processing package remote-utilities-viewer (--install):
dependency problems - leaving unconfigured
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu3) ...
Processing triggers for desktop-file-utils (0.26-1ubuntu3) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Errors were encountered while processing:
Please advise..
Thanks,
Bruce
Here is the message that i get via terminal.
dpkg: dependency problems prevent configuration of remote-utilities-viewer:
remote-utilities-viewer depends on libxcb-xinerama0; however:
Package libxcb-xinerama0 is not installed.
dpkg: error processing package remote-utilities-viewer (--install):
dependency problems - leaving unconfigured
Processing triggers for mailcap (3.70+nmu1ubuntu1) ...
Processing triggers for gnome-menus (3.36.0-1ubuntu3) ...
Processing triggers for desktop-file-utils (0.26-1ubuntu3) ...
Processing triggers for hicolor-icon-theme (0.17-2) ...
Errors were encountered while processing:
Please advise..
Thanks,
Bruce
Conrad Sallian,
Support (Posts: 3013)
Jun 08, 2022 2:29:20 pm EDT
Hello Bruce,
We'll examine this issue and be right back. Sorry for the inconvenience.
We'll examine this issue and be right back. Sorry for the inconvenience.
Conrad Sallian,
Support (Posts: 3013)
Jun 08, 2022 2:37:42 pm EDT
Hi Bruce,
Please, execute the following before installation:
Please, execute the following before installation:
sudo apt-get install -y libxcb-xinerama0What Ubuntu version do you have, by the way?
Bruce Wayne,
User (Posts: 3)
Jun 08, 2022 6:27:56 pm EDT
Support level: Free or trial
22.04 LTS
Bruce Wayne,
User (Posts: 3)
Jun 08, 2022 6:30:42 pm EDT
Support level: Free or trial
that resolved it..
Thanks so much..
Bruce
Thanks so much..
Bruce
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